10/20/2026- I unfortunately got hit a little harder with the weather change than anticipated so have been struggling the last few weeks, which ended in needing antibiotics when my formerly chronic bronchitis decided to rear its head again. As a result I've fallen behind in messages as I've had to prioritize my energy for keeping splints going out on time. I'm finally on the mend and starting to keep food down again so I'm hopeful I'll have everything caught back up by the end of the week.
Contact Form
Business hours are Mon-Fri 10am-4pm
Excluding Federal holidays
Typical response time is 1-2 business days
If you have any questions or concerns or would like more info, feel free to contact me using the contact form below. I'm always happy to help!
Important Notice
Please note that with the upcoming elections there's been an increase in issues with USPS again leading to tracking not updating like it should and delays in transit. Thankfully all but a handful have made it safely, but please allow some extra time for shipments to arrive and visit the News & Updates page for more detailed info.
Please see the Shipping & Policies section for questions regarding processing times. Most questions can be answered with the information made available there.
International Buyers: international orders are shipped through GlobalPost. Due to a glitch with Wix when the tracking information is auto updated on the website they're designated as USPS, causing the tracking links to not work. If you are contacting due to an international shipment not tracking please enter the tracking number here at the GlobalPost website.
Please note that order and shipping confirmation emails are automatically generated from a "no reply" email which goes to an unmonitored email account. Responses/replies to these automatically generated emails will not be seen. Additionally there is an issue with the messaging system that the webhost has been unable to resolve since the beginning of the year and I do not receive notifications when a reply is received. If you have replied to an email but I haven't gotten back to you, please use the contact form for any inquiries about your order to ensure that I receive your message.